Returns & Exchanges
At Tropeaka, we want you to love your fashion pieces as much as we do, which is why we offer a 30-day return policy for all unworn items in their original condition. Please ensure all tags remain attached and the garment is free from makeup or fragrance marks to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing